Terms and Conditions

These are the website terms and conditions for VIP Records Limited, registered in Scotland under company number SC279315 and having its Registered Office at 1 St Colme Street, Edinburgh EH3 6AA.

1                     Website use

This website is operated by VIP Records Limited (referred to as “we/us/our”).  As a user, all uses of this website, including any transactions, are subject to these terms and conditions.  We reserve the right to change these terms and conditions at any time.  However you will be asked to read and accept the terms and conditions each time you place an order to ensure you are familiar with the most up to date version.

2                     Your contract with us

2.1               You will have an opportunity to correct any errors before submitting your order. Once we receive your order we will send you an order acknowledgement email detailing the items you have ordered.  Please note that this is not an order confirmation or order acceptance from us.

2.2               Acceptance of you order and completion of our contract with you will take place on despatch of the items ordered unless we have notified you that we cannot accept your order or you have cancelled it.

3                     Prices and Payment

3.1               All prices are shown in Sterling and include VAT.  We normally do not charge for delivery. However you will be able to check the full price to be charged, including delivery if appropriate, before you submit your order.

3.2               If an item becomes unavailable we will let you know as soon as possible and provide a full refund if payment has already been made.

3.3               We try very hard to ensure that all the information contained in our website is correct.  However if we do discover an error in the price or description of an item which you have ordered we will let you know as soon as possible.  We will give you the option of purchasing the item at the correct price or of cancelling the order.

3.4               We accept payment by Visa, Delta, Electron, Mastercard, Eurocard, Amex, Switch, Maestro and Solo.  Our payment partner is Paypal, who provide a secure online payment service.  Payment is deducted when your order is processed.

4                     Delivery

4.1               This website is only for delivery of products in mainland UK and Northern Ireland.

4.2               We aim to despatch every order within 48 hours of your order being accepted. Deliveries will be sent first class post to the address stated in your order. While we aim to get your order to you promptly we do not guarantee delivery times and are not responsible for delays beyond our reasonable control.

5                     Liability and Indemnity

5.1               While we will use reasonable endeavours to verify the accuracy of all information on this site, we make no representation or warranty regarding the contents or availability of this site.  We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and we accept no liability for any loss or damage arising from action taken in reliance on material or information contained on our website.

5.2               Except as expressly provided in relation to specific products, we hereby exclude to the fullest extent permitted under law any indemnities or warranties, whether express or implied.  We will not be liable for any indirect or consequential loss and notwithstanding the foregoing our total aggregate liability for an loss or damage shall be limited to a sum equal to the amount paid for the product.

5.3               This section does not affect your statutory rights as a consumer or your rights to cancel a contract as explained in section 5.

5.4               We shall be under no liability for any delay or failure to deliver products or for any failure to perform any obligations set out in these terms and conditions if this has been caused (whether directly or indirectly) by circumstances beyond our reasonable control.

6                     Privacy Policy and Data Protection

6.1               Any personal information we collect from you will be used in accordance with the Data Protection Act 1998. The information we collect on this site includes any personal details you provide to us such as your name, address and email address.  We also obtain information from using cookies.  A cookie is a small piece of software which is attached to a computer’s hard disc for record keeping purposes.  We use cookies in order to help us recognise when you next visit the website which helps us tailor the site in line with your preferences.  We can also use cookies to compile anonymous statistics in relation to measuring the performance of our website.  However this does not involve any information being collected which can personally identify.

6.2               We use the information that you provide or that we obtain for the following purposes:-

a)                   to process and deliver your order and to deal with payment via our payment partner, Paypal; and

b)                  to help us assess and analyse our website and assist us to improve the services we provide.

We do not sell or pass on your personal information to any other parties for commercial use.

6.3               We would also like to inform you of other products which we think may be of interest to you.  However when you give us your information you will have the chance to opt out of receiving such information.

6.4               You may at any time request us to make available a copy of the personal information we hold about you.  Such a request, together with any other queries you have in relation to your personal data should be emailed to us at [enquiries@viprecords.co.uk] or sent to us at VIP Records Limited [VIP Records Ltd, PO Box 4768, Coventry, CV6 9FD].

7                     Intellectual Property

7.1               All intellectual property in the website, including but not limited to text, graphics, user interfaces, logos, trade marks and artwork is owned by VIP Records Limited and may not be copied, distributed, reproduced or displayed for any purpose, without our prior written consent.

8                     General

8.1               These terms and conditions and all transactions relating to this website are governed by Scottish law and are subject to the non-exclusive jurisdiction of the Scottish courts.